Important Changes to Chromis Support

Over the past year Chromis has been changing our Digium Switchvox support to better leverage the Digium Support team. Starting in March of 2016 most organizations on single year plans were upgraded free of charge to either Digium Gold (business hours) or Digium Platinum (24x7) Subscriptions. By the end of…

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Asterisk and Switchvox for Education

Digium's Asterisk is a free, open source telephone framework to build communications applications. Digium's Switchvox is a commercial, turnkey communication system that is built with Asterisk. Both are proven solutions for elementary, high school, university, and private or public education institutions. How should a school or district choose between Asterisk…

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Out with the old...

As of November 1, 2016, Digium will EOL the D40 and D50 model phones with the following part numbers: 1TELD040LF 1TELD041LF 1TELD050LF 1TELD051LF There is still limited inventory of D40 and D50 phones but once it is depleted there will be no more available. If you need D40 and/or…

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Switchvox sound sweet but not sold on a server?

Digium Switchvox is an awesome telephone system with tons of features. But what if you don’t want to own and maintain your own hardware? Or what if you have a lot of remote employees? Enter Digium Switchvox Cloud. It is the same Switchvox but hosted in a secure cloud…

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How To Record A Sound For An IVR In Switchvox

Screencast: Switchvox – how to record a sound for an IVR Log in as an administrator with privileges Go to Tools > Sound Manager In the Create drop-down menu select Sound and click Go Name the sound Optionally type or paste what the sound will say (this does not affect the…

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Mind Over Mattress

Aristotle said “I count him braver who overcomes his desires than him who conquers his enemies; for the hardest victory is over self.” How true. One of our main points of focus at Chromis is that great communications is vital to healthy relationship. But great communication is difficult if I…

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